Reimagining Event Planning with a Seamless Digital Ecosystem Across Saudi Arabia
TL;DR
- Our client wanted to eliminate the stress of event planning by launching a digital-first, bilingual ecosystem that connected customers with trusted vendors and freelancers.
- Veroke delivered a cross-platform solution including a React Native mobile app, web-based vendor portal, and a robust admin panel built with .NET and React.
- The platform enables real-time booking, package customization, vendor communication, secure payments, and structured admin management.
- Jive is now helping transform how events are booked and managed across Saudi Arabia.
Jive’s Key
Performance Metrics
80%
Reduction in booking time
5x
Improvement in operational efficiency
60%
Faster customer response
The Challenge: Eliminating Friction in Event Planning
Event planning in Saudi Arabia often involved fragmented communication, unreliable vendors, and inefficient coordination.
Our client saw a clear opportunity to digitize and streamline the process.
- Their vision was to create an all-in-one event-tech platform that gave customers easy access to event services.
- Also allowing vendors and admins to manage offerings, bookings, payments, and promotions from a unified interface.
- The challenge was to design a multilingual digital experience that handled booking complexity, real-time updates, secure transactions, and vendor-client communication without friction.
The Solution: A Full-Stack Ecosystem for End-to-End Event Management
Veroke was selected as the technology partner to lead the design, development, and delivery of the entire platform. The goal was to build a modular, scalable ecosystem that served three core users: customers, vendors, and administrators.
We defined a clear product roadmap and followed an agile development process to meet key milestones across mobile, web, and backend systems.
Our objectives:
- Enable seamless bookings and real-time vendor coordination
- Build role-based admin control to manage everything from promotions to payments
- Integrate reliable communication and payment gateways
- Design native-like mobile experiences in both English and Arabic
Our Transformation Strategy
Breaking the Solution Into Three Platforms
We broke down the solution into three distinct but interconnected platforms:
1. Customer Mobile App
Built in React Native, the app enables users to browse vendors, create personalized event packages, and track bookings with real-time notifications. The bilingual interface ensured accessibility for both Arabic and English-speaking audiences.
2. Vendor & Freelancer Portal
Vendors and freelancers can manage their profiles, services, bookings, availability, and direct communication with clients.
3. Admin Portal
Developed using .NET and ReactJS, the admin panel handles booking oversight, financial records, event analytics, promotional campaigns, and detailed user action logs with role-based access (Super Admin, Booking Admin, Finance Manager, Events Manager).
Core Features That Set Jive Apart
To deliver on our promise of seamless event planning, we equipped Jive with:
- Instant Booking & Confirmation
Users could select and confirm event services in just a few clicks. - Real-Time Status Updates
Booking confirmations, vendor responses, and schedule changes, all shared instantly via in-app, SMS, and email alerts. - Custom Promo Code Engine
Admins could create vendor-specific or global offers to drive seasonal and location-based campaigns. - Secure Payment Processing & Integrations
Integrated Amazon PayFort and WhatsApp for direct chat. - End-to-End Tracking & Audit Logs Every user action, booking update, or vendor reply was tracked within the admin panel for transparency and dispute resolution.
Admin Control and Operational Oversight
Behind the sleek user interfaces is a powerful operational backbone:
- Role-Based Access ensured every team member, from booking agents to finance managers had access to just what they needed.
- Promo and Campaign Manager allowed the marketing team to deploy targeted promotions quickly.
- Finance Dashboard provided visibility into vendor payments, transaction records, and earnings reports.
The Results: A Simpler Way to Plan and Manage Events
The platform has improved transparency, shortened booking cycles, and reduced the operational workload for event managers.
1. Operational Efficiency Admins can now manage multiple bookings, vendors, and payments from a centralized dashboard.
2. Vendor Empowerment Freelancers and service providers have a dedicated portal to manage services and schedule availability.
3. Customer Experience The app simplifies discovery and booking, while real-time notifications ensure peace of mind for customers.
Built for Long-Term Impact
Jive is more than a booking platform. It is a connected ecosystem that empowers users, vendors, and administrators alike. Veroke’s full-stack execution helped turn a bold idea into a scalable business, driving forward the future of event-tech in the region.
Get Your Customized Growth Blueprint!
Share what’s holding your platform back and we’ll surface the highest-leverage path forward.
